Bulky Waste Collections
- Details
- Written by: Adam Gatt Penrith City Council (02) 4732 7777 (02) 4732 7958 council@penrithcity.nsw.gov.au https://www.penrithcity.nsw.gov.au 601 High St Penrith NSW 2750 Australia
What is bulky waste?
“Bulky waste” is the big stuff - items that are too big, too heavy or too bulky to be put in your household bins.
Council provides Penrith residents with four (4) free collections every year, with each collection allowance being two (2) cubic metres in size (roughly the same carrying capacity of a standard box trailer). Bulky waste collections can be arranged for a variety of household items — but remember, a collection needs to be booked first!
Before using this service, please consider your items for donation, reuse or recycling to avoid items ending up in landfill unnecessarily.
Be sure to read the Terms and Conditions before booking your bulky waste collection.
Items accepted in bulky waste collections
The following items are ACCEPTED and will be collected when placed out correctly:
- Couches
- Chairs
- Rugs
- Rolled carpet*
- Beds
- Cabinets
- Drawers
- Tables
- Desks
- Mattresses**
- Other similar items
*Maximum of 1m in length.
**Maximum of four per collection. Please ensure these are kept separate to other items as they are collected by a separate truck to be sent to the correct recycling facility.
Please note: furniture containing large piece of glass (e.g. glass dining tables, glass door cabinets) may not be collected due to safety of our collection staff. Where possible, remove glass components and dispose of separately.
- Toys*
- Prams
- Crockery
- Boxes
- Clothing and textiles**
- Electronics***
*Please ensure all batteries are removed from any toys prior to putting it out for collection.
**Consider donating clothing or textiles that are in good condition.
***Items containing batteries cannot be placed out for collection unless the batteries are removed prior to the items being placed out. Penrith Community Recycling Centre (CRC) provides a free and convenient alternative to dispose of electronics in an environmentally friendly way.
- Branches*
- Plants
- Garden clippings
- Leaves
*Individual branches must be no larger than 1.2m long and 10cm in diameter. Branches must be bundled and tied together into manageable loads.
Each individual item must be able to be reasonably lifted by two people. Items which are not reasonably able to be lifted by two people due to excessive weight or size will not be accepted.
- Fridges
- Dryers
- Washing machines
- Ovens
- Microwaves
- Toasters
- Kettles
- Bikes
- Other similar items
*Revole ReCYCLING operate a number of drop-off points where across Sydney where old bikes can be recovered for recycling.
Items that are not accepted in bulky waste collections
The following items are NOT accepted and will not be collected if placed out as part of a bulky waste collection. Penalties apply.
Important: batteries of any kind including those found within electronics and toys cannot be placed out with bulky waste collections.
- Batteries (including car batteries)
- Asbestos
- Fibro
- Bricks
- Tiles
- Concrete
- Rocks
- Soil
- Fence palings
- Glass (including shattered glass)
- Plate glass
- Mirrors
- Window and door frames
- Metal or wood sheeting
- Other similar items
- Recyclables*
- Food scraps**
- General Waste***
*Household items, such as yoghurt tubs, glass jars, and pet food cans, can be disposed of in your household’s yellow-lidded recycling bin.
** Food organics and garden organics can be disposed of in your green-lidded FOGO bin.
*** General waste items such as nappies and hygiene products should be disposed of in your red-lidded residual waste bin.
- Tree stumps
- Tree roots
- Car parts
- Tyres
- Materials over 1.5m long
- Items unable to reasonably be lifted by two people
- Solar Panels
To find out more about how to safely dispose of problem waste such as chemicals, batteries and sharps visit our Right Waste, Right Place page.
- Sharp objects
- Dangerous chemicals
- Gas bottles
- Fire extinguishers
- Batteries (including car batteries)
- Glass (including shattered glass)
- Plate glass
- Mirrors
- Paint (including empty tins)
- Oil
- Pesticides
- Herbicides
- House/ pool cleaners
- Solar Panels
- Other similar items
How to book a bulky waste collection
When booking your bulky waste collection, you will be offered the next available date for your area. Book early where possible, as availability may be limited during peak periods such as Easter and Christmas.
- Read the Terms & Conditions.
- Book online via The Waste Spot.
- Be sure to select all relevant waste types (e.g. garden waste; fridges, freezers, or air-conditioner units; mattresses; general household items), and the number of services required (e.g. 1 for up to 2 cubic metres, or 2 for up to 4 cubic metres).
- Check your emails for your booking confirmation notification from Council.
How to present items for collection
- Only, present items for collection on the kerbside directly in front of your property (or in the bulky waste bay/ room for unit complexes), no earlier than the evening before your confirmed booking date.
- Group mattresses, whitegoods/metals, garden vegetation, and general household items separately to support efficient collection and recycling.
- Keep items clear of footpaths and pedestrian access
- Ensure your items fit within the volume limits of your requested booking (e.g. 1 allocation = up to 2 cubic metres; 2 allocations = up to 4 cubic metres)
- Multiple collections can be booked at the same time if required, for large amounts of bulky waste
- Important! Placing bulky was on the kerb without a booking is illegal. Fines of up to $8,000 may apply for illegal dumping.
Please note: If a collection is oversized without booking additional collections, penalties may apply.
If your complex has a designated bulky waste collection bay, please place your items neatly within this area the night before your booked collection.
Need to Make Changes or Cancel Your Booked Collection?
- To change or add a waste type to your booking, please contact Council at least five business days before your scheduled collection date. Changes need advance notice so Council can arrange the correct trucks (multiple trucks may attend at different times on your booking date)
- To cancel a booking, contact Council at least two business days before your collection date. Late cancellations will still count towards your annual collection allocation.
To Contact Council:
Phone: (02) 4732 7777
Email:
Terms and conditions
- Households with a domestic waste service are entitled to four (4) bulky waste collections per year. Allocations reset on 1 January each year.
- A single booked collection must not exceed two (2) cubic metres (approximately one standard box trailer load).
- Multiple bookings can be made for collection on the same date for bulky waste volumes that exceed two (2) cubic metres.
- Items must not obstruct footpaths, or road and pedestrian access.
- Collections must include accepted items only. Inclusion of unaccepted items may result in non-removal and financial penalty.
- Hazardous items (e.g. batteries, chemicals, gas bottles, paints) are NOT accepted.
- Building materials and demolition waste are NOT accepted.
- Plate glass and mirrors are NOT accepted.
- Any small or loose items must be boxed or bagged.
- Items to be placed at the kerbside (or designated bulky waste room/bay) no earlier than the evening before your scheduled collection date.
- Placing items out without a booking is illegal and may result in fines of up to $8,000.
- Keep any garden ornaments, play equipment or outdoor furniture that you wish to keep well away from the bulky waste items. Council and its contractors are not responsible for items collected by mistake if placed near the kerbside or in a bulky waste bay.
- Changes to your booking (including additional waste types) must be submitted at least five business days before your collection date.
- Cancellations must be made at least two days before a scheduled collection date. Late cancellations will still be deducted from the household’s annual allocation.
- Collection staff may take photographs before and/or after collection for documentation and quality assurance.
- Presenting bulky waste volumes that exceed your booked quantity may result in items not being collected or an additional service being deducted from the property’s annual allocation.
- Waste collection services are provided by Veolia Recycling & Recovery Pty Ltd (“Veolia”). Personal information (e.g., name, address, contact details) is collected to deliver services and improve operations. Veolia manages personal information in accordance with its privacy policy: https://www.veolia.com/anz/privacy-policy