Hall Hire FAQs
- Details
- Written by: Adam Gatt Penrith City Council (02) 4732 7777 (02) 4732 7958 council@penrithcity.nsw.gov.au https://www.penrithcity.nsw.gov.au 601 High St Penrith NSW 2750 Australia
Please see frequently asked questions and their answers below in relation to halls, hall hire and community centres.
The cost will depend on the venue you hire and the type of event you are holding. You must pay a hire fee and a bond. Additional fees will also apply if you breach the Hire Agreement.
Download our Neighbourhood Facilities 2025-26 Fees and Charges
If you know what hall or community centre you want and have checked that it has the capacity and facilities you need, you can make a booking enquiry via Penrith Councils MyBooking Portal or call Council on 4732 8021 for further assistance.
Yes. The kitchen has a stove, oven, microwave, fridge, pie warmer and sink. Some halls also have a dishwasher, stainless steel bench tops and bar fridge. You must bring your own dishes, cutlery, pots, cups, soap, dish towels, and garbage bags.
Crockery and cutlery are not provided. It is the responsibility of the hirer to organise the equipment for their function.
Below is a list of facilities that have induction stoves:
- Cambridge Park Hall
- Erskine Park Hall
- Thornton Community Centre
These stoves require cookware that has an iron or steel bottom in order to work. If you plan on using the cook-top, please check that your cookware is suitable for the purpose.
Yes. All our halls have rectangular tables that seat 6 to 8 people (except Castlereagh Hall which has round tables).
We know that a party just isn’t a party without some decorations, but to avoid permanent damage to our halls we ask that decorations are limited to the tables and freestanding decor.
Decorations are not permitted on the walls, windows or ceiling, except in venues equipped with wall-mounted notice boards.
We don’t encourage use of helium balloons as they can cause damage to the ceiling fans. Helium balloons are strictly not permitted at the following venues:
- Cambridge Park Hall
- Glenmore Park Community Centre
- Harold Corr Hall
- Melrose Hall
No. Smoke machines, candles, or any equipment that may trigger the hall’s smoke alarm are not allowed. If such equipment is used and the alarm is activated, the hirer will be responsible for any associated costs, including but not limited to Fire Brigade or electrical contractor call-out fees.
Yes - except at Colyton Neighbourhood Centre and Penrith Valley Seniors Centre which are alcohol-free venues. You will be required to ‘Register my Party’ on the NSW Police Force website if alcohol is going to be consumed.
Planning on Selling Alcohol?
If you were planning on selling alcohol at your event you first must obtain permission from Council and if approved supply a licence to sell alcohol at least 14 days prior to the event.
We recommend you view the hall to check it meets your needs. Call us on 4732 8021 to express your interest and make arrangements to view a hall. Alternatively you can view more information on Hire a Hall page.
The curfew time varies between buildings. Unless otherwise stated in the Conditions of Hire all noise must cease at 12 midnight.
For weekend functions you will be able to pick the keys up from Council between 8:30am and 3pm on the business day, usually the Friday before your event.
You can specify your preferred pickup location, either our Penrith or St Marys office, when you lodge your Booking enquiry.
If you cannot collect the keys during business hours please contact the team to discuss alternative options available.
Bond refunds are processed after the completion of the booking, provided that all Conditions of Hire have been satisfied.
Council reserves the right to retain all, or part of the bond should the Terms and Conditions of Hire not be adhered to.
If required, we may need to obtain the payees bank details to receive your refund by EFT (Electronic Funds Transfer)
Community Centre payments can be made remotely by credit card using the payment link provided on your invoice, or via BPAY. If you are unable to make a payment using these methods, you can visit one of Council’s Customer Service locations with your invoice to pay in person.
In some instances Council will request you organise licensed security to help you manage your guests and ensure their safety in the hall and outside in the car park. If security is deemed required, the guards need to be onsite at commencement of the function up until the end of the hire period.
Find out how to have a safe, secure and fun party through the NSW Police Force Initiative.
No, you will only have access to the hall for the time you have booked.
You need to ensure that you book enough time to set up and clean up. You will be charged additional fees if you are in the hall outside of your approved booking times.
Yes. You must leave the hall in a clean condition. All spills must be wiped up and the floor swept, the kitchen and toilets tidied, the tables and chairs wiped clean and put away, and the garbage placed in the outside garbage bin. You must also ensure the outdoor area is free of rubbish, including cigarette butts.
No. The cleaner will be onsite early the next morning as another hirer usually needs the hall the next day. Additional fees will apply if the cleaner cannot do their job because of how you've left the hall.
You can request maintenance or report a problem relating to a Council-owned facility using our Raise a Request online form. For emergencies or urgent maintenance please call Penrith City Council on 4732 7777.
Parking facilities vary depending on the location of the hall. Some of our halls offer on-site parking, while others may have street parking nearby. Please check with us for parking availability and arrangements for your event. A number of Council’s car parking facilities are shared facilities and may be used by other members of the community during your event.
You will be given a key/Fob that will unlock the venue for the times of your booking. Included in your key packet will be instructions on how to operate the alarm for the facility you have hired. If you have any problems, you are able to contact the afterhours service on 4732 7777 or call the team on 4732 8021 during business hours.
Please note: You can avoid paying an extra fee, by remembering to set the alarm as you leave the hall after your booking.
If you do not call Security or Council staff and the alarm is not set correctly you will be charged a security call out fee for Council to attend the facility and set the alarm on your behalf.
